Welcome to Customer Engagement
We're here to help you with any questions you may have about your valued support of our vital animal welfare work.
Email or call us - we're here to help
We love catching up with our supporters and want to make contacting us as easy as possible. You can phone us, chat with us online or email us - whichever is easiest for you. Please see all of our contact details below and let us know how we can help.
Please note: these contact details are for our Customer Engagement and should not be used to report cases of animal cruelty or emergency.
Email us
Call us
0300 123 0346 - Monday to Friday 9am to 5pm
Write to us
RSPCA Customer Engagement
Parkside
Chart Way
Horsham
West Sussex
RH12 1GY
Our promise to you
We know you want to be sure that we're using your support wisely to rescue, protect and care for vulnerable animals in need. So, we've established a set of important promises, so you can be confident that your support is being used wisely and that your personal data is always secure.
Learn more about our supporter promise.
