Privacy notice

We're committed to respecting your privacy and keeping your personal information safe, whether you are a supporter, volunteer, shopper or campaigner.

This Privacy Notice applies to all personal information we collect or process about you; it sets out how and why we obtain and use your personal information, as well as how we protect it.

This Privacy Notice was prepared to be as concise as possible. It does not provide exhaustive details of all aspects of the RSPCA's collection and use of your personal information. There may be a separate Privacy Notice which describes how we use your data in specific cases, e.g. if you are a member of staff, apply for a job with us or enrol in a specific event or programme. However, we are happy to provide any additional information or explanation when needed.

Please see how to contact us section for more information.

Download our Privacy Notice*

*This PDF was last updated 16.05.2023

Exercising your privacy rights

You have a number of rights under data protection law.

How and when we collect information about you

We may collect personal information from you when you interact with us or with third parties with whom we work.

How long we keep your information

Whatever your relationship with us, we will only store your information for a specified amount of time as set out in our internal data retention policy.

How to contact us

Please contact us if you have any questions about our Privacy Policy or any information we hold about you.

How we keep your information safe

The RSPCA uses appropriate technical measures to ensure we keep your information secure, accurate and up to date.

Legal basis for processing

The law requires us to only process personal data where we have a valid legal basis for doing so.

Making our work more unique to you

We endeavour to provide our supporters with a great experience and communicate with them in the best and most cost-effective way.

Sharing your information with third parties

We safeguard the sharing of your information by entering into a contract, using formalised information sharing agreements where appropriate.

What we use your information for

We will only use your personal information for the purposes for which it was collected unless otherwise stated or communicated with you.

Keep your information up to date

You can change your mind at any time about how we contact you or ask us to stop contacting you.

What personal information we collect about you

We may collect personal information about you. We do not usually collect sensitive personal information about our supporters unless there is a clear reason for doing so.

Access your personal data or make a disclosure request

We want to make sure that your personal information is accurate and up to date.

Who we are

This privacy notice covers all personal data that is gathered by the Royal Society for the Prevention of Cruelty to Animals (RSPCA), charity number 219099.