Exercising your privacy rights
You have a number of rights under data protection law.
Right of access
You have the right to know what information we hold about you and to ask to see your records.
We will supply any information you ask for that we hold about you as soon as possible, but this may take up to one calendar month (or potentially longer if it is a complex request). We will not charge you for this other than in exceptional circumstances. You will be asked for proof of identity.
To request a copy of your data please contact us.
Right to be informed
You have the right to be informed about how your personal data is being/will be used. This notice, as well as any additional information or notice that is provided to you either at the time you gave us your details or otherwise, is intended to provide you with this information.
Right to restrict processing
In certain situations, you have the right to ask for processing of your personal data to be restricted because there is some disagreement about its accuracy or legitimate usage.
Right to withdraw consent
Where we process your data on the basis of your consent you can withdraw that consent at any time.
Right to object
You also have a right to object to us processing data where we are relying on it being within our legitimate interests to do so. Please note that in some cases we may still have a legitimate reason to continue processing the data.
You can read more about our legitimate interests.
Right to erasure, or the "right to be forgotten"
In some cases, you have the right to be forgotten (i.e. to have your personal data deleted from our database), also known as the right of erasure. Please note that there may be cases where we cannot delete all the data we hold about you, for example where we are processing it for legal purposes.
In addition, where you have requested that we do not send you marketing materials, we will need to keep some limited information to ensure that you are not contacted in the future.
Right to rectification
If you believe our records are inaccurate you have the right to ask for those records concerning you to be updated. To update your records please get in touch with us.
For any other requests please email the Data Protection Team at data.protection@rspca.org.uk
Right to data portability
Where your personal data is processed based on consent or as part of a contract we have with you, you have the right to request that the data be transferred from one service provider to another.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate by contacting us.
Please note the Freedom of Information Act (the 'FoIA') applies to public authorities and certain organisations that are listed in Schedule 1 of the FoIA. The RSPCA is not listed and thus has no formal obligations under the FoIA. However, we support transparency and will supply information where possible.
How to send your data request
If you would like to make a Subject Access Request (SAR), and Erasure Request or have any other queries, please email us at data.protection@rspca.org.uk.
